Field Service Engineer / Customer Engineer

Contact Paul Cullen
  • Salary: Competitive package
  • Location: IrelandLeinsterKildare
  • Sector: Advanced Manufacturing
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Our global client, the largest OEM in the Semiconductor industry,  with 34,000 employees in 24 countries, are looking to expand their Field Service Engineer team onsite at their client site in Leixlip, Co Kildare. These roles work alongside their customers to install, maintain and upgrade their equipment, delivering world-class support for highly advanced production systems.  Our client train their Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, daily. This is a shift based role comprising of a 24/7 shift pattern with essential training completed abroad in Asia or USA so a fantastic developmental and learning experience within the semiconductor industry. If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the ideal role for you.

Why Apply with Sonas?

  • Experts in Semiconductor, Engineering and Advanced Manufacturing recruitment.
  • Provide you with full preparation and details on the role you are applying for.
  • One point of contact – throughout your interview process.
  • Immediate interviews for suitably qualified candidates.

Responsibilities:

  • Be involved with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
  • Proactively take ownership of technical issues.
  • Complete required job documentation, safety training and procedures for processing parts.
  • Professionally represent our client to the customer, using your “customer first” mindset.
  • Satisfy the company’s and customer’s on-site requirements, including safety and environmental guidelines.

Requirements:

  • Qualification from disciplines including Mechanical / Mechatronic / Electrical / Electronic Engineering /Science / Aircraft Systems or a Trade Apprenticeship.
  • At least 1 years + of work experience in customer/field support/maintenance role
  • An ability to read and interpret electrical and mechanical schematics.
  • Clear and effective written/verbal communications skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint).
  • A mechanical aptitude and knowledge in the following: pneumatics, hydraulics, electronics, vacuum and thermodynamics.
  • Knowledge of hand tools and proper usage, including a digital multimeter.

What to expect:

  • You will be on rotation and in shifts (days and nights) so that customers have ongoing support 24/7.
  • You will be asked to travel for training (in some cases for up to 3 months) or to customer sites across the globe.
  • Your job requires the ability to work in a clean room environment wearing coveralls, hood, booties, safety glasses and gloves.

Benefits

Our client cares about the wellbeing of their people, and strive to support in ways that extend beyond the work environment. As an employee, you’ll qualify for a competitive and comprehensive total rewards and benefits package, from day one to include;

  • Competitive Salary and Benefits including; Discretionary Bonus, Pension, Share Schemes, Family Healthcare.
  • Shift Allowance.
  • 22 days paid annual vacation.
  • Individual and comprehensive training programme, including on-job training.
  • Learning and development opportunities.
  • Opportunity to travel and train with industry experts across the Global client team.

Interview Process:

  • 2 hour same day interview process – interviews run on Tuesdays and Thursdays mornings.
  • Will include a practical mechanical and electrical hands on assessment & a competency based interview

For more information or to apply directly email paul.cullen@sonastechnical.com

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