IT Helpdesk Technician

About the role:
We are currently recruiting for the position of  I.T Helpdesk Technician to be based in Dublin area. Our client are a Tier 1 Main Contractor with operations all over the Ireland and the U.K are looking to grow and develop their IT Team with a large rise in projects undertaken. Opportunities for career development and advancement. This IT Technician must have experience previous experience in a similar position. This is a full-time, permanent position.

Key role requirements and responsibilities

• You will be part of an existing Helpdesk support team reporting to your IT Manager
• Troubleshoot software and hardware problems.
• Action tickets, answer calls and respond to emails for IT support
• Seek to resolve as many support requests as possible, prior to escalations
• Adhere to established policies and procedures

Requirements:

• A minimum of 2 years’ experience working in an IT Help Desk support role is mandatory.
• Relevant third level Computing qualification
• Experience working with Microsoft Technologies.
• Excellent communication skills both written and oral.
• Experience of working effectively as a member of a team.
• Good knowledge of hardware and software.

Why Apply with Sonas?

• Experts in Main Contractor recruitment
• Provide you insights to the best salaries, rates, benefits on offer
• We will get your CV seen by the right hiring managers
• One point of contact – we will manage all of your applications, interviews & contract negotiations
• Early access to other opportunities not yet posted on jobs boards
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