IT Helpdesk Technician

Contact Jack Whelan
  • Salary: €30,000 - €45,000
  • Location: LeinsterIrelandDublin
  • Sector: Construction & Civils

About the role:
We are currently recruiting for the position of  I.T Helpdesk Technician to be based in Dublin area. Our client are a Tier 1 Main Contractor with operations all over the Ireland and the U.K are looking to grow and develop their IT Team with a large rise in projects undertaken. Opportunities for career development and advancement. This IT Technician must have experience previous experience in a similar position. This is a full-time, permanent position.

Key role requirements and responsibilities

  • You will be part of an existing Helpdesk support team reporting to your IT Manager
  • Troubleshoot software and hardware problems.
  • Action tickets, answer calls and respond to emails for IT support
  • Seek to resolve as many support requests as possible, prior to escalations
  • Adhere to established policies and procedures


  • A minimum of 2 years’ experience working in an IT Help Desk support role is mandatory.
  • Relevant third level Computing qualification
  • Experience working with Microsoft Technologies.
  • Excellent communication skills both written and oral.
  • Experience of working effectively as a member of a team.
  • Good knowledge of hardware and software.

Why Apply with Sonas?

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Tags: dublin cityIT HelpdeskIT TechnicianDublinMain contractor

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