Programme Manager

We are actively recruiting a Programme Manager on behalf of our client, a leading service supplier to the Telecommunications, Transport and Power sectors in Dublin. You will be working on a number of projects across the Leinster region. The company in question has experience in delivering significant projects in across Ireland.

Roles:

• Delivery of LRBD and KPIs for work programmes.
• The co-ordination of resources with OTLs/FLMs, ensuring delivery to client Key Performance Indicators, Service Level Agreements and escalations.
• Co-ordination with OTLs/FLMs/administrators ensuring MIS updates are maintained.
• Responsible for the completion and submission of key client reports.
• Initial Point of Contract for the Client with regards to delivery for targeted programmes.
• The maximising of productivity, whilst maintaining adherence to company procedures, including administration of all paperwork and liaison with clients.
• To enhance the company’s reputation by providing outstanding customer service.
• Provide a distinct focus on delivery of LRBD and KPIs for company and client.
• To promptly identify to the Contracts Managers any working constraints that could provide an obstacle to the achievement of any of our objectives.
• Manage the creation and updating of workstream reports for the Contract Managers and client.
• Monitor Key Performance Indicators on a weekly basis and provide a report to Contract Mangers.
• Ensure effective communication with staff and stakeholders ensuring this is delivered in a timely and clear fashion, with expectations clearly set and met.
• Effectively manage and document any issues/escalations raised, ensuring these are dealt with in a timely manner and to a successful conclusion.
• Managing the programme and jeopardies in line with WIP to maintain a current workstack
• Liaison with the client’s inspectors and planners and management to ensure that quality of work is as specification and to complete satisfaction of the client.

Requirements:

• A minimum of 3 years’ experience in Contract Support.
• Proven track record of delivery to client Service Level Agreements and Key Performance Indicators.
• Proficient with Microsoft Office and PowerPoint, specifically excel and the creation and manipulation of pivot tables and graphs.
• Customer and Delivery focused.
• Ability to manage Risks, Assumptions, Issues, Dependencies and Escalations.
• A good understanding of project governance and control.
• Knowledge of telecommunication infrastructure build programs.

Why Apply with Sonas?

• Experts in Civils & Utilities recruitment
• Provide you insights to the best salaries, rates, benefits on offer
• We will get your CV seen by the right hiring managers
• One point of contact – we will manage all of your applications, interviews & contract negotiations
• Early access to other opportunities not yet posted on jobs boards
• Zero Cost

For more information or to apply directly email jack.whelan@sonastechnical.com

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